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Website Privacy Notice

Welcome to Showhere Limited (“Showhere”, “we”, “our”, “us”). We are committed to privacy compliance and to earning our users’ (“you”, “your”) trust.

To earn that trust, we aim to be transparent and ensure you understand our privacy practices including the information we collect, why we collect it, how it is used and your choices regarding your personal information.

1. Who is Showhere?

We are the operator of this website and will be the controller of your personal data.

Entity
Showhere Limited

Address
3 Tyers Gate, London, England, SE1 3HX

2. Who does this Privacy Notice apply to?

This Privacy Notice applies to this website showhere.co and our services, which are operated by us.

3. What information does Showhere collect about me?

Information you give us
You choose to give us certain information when using our services. This includes:

Contact details: When you sign up for the service, you provide us with at least some basic contact details necessary for the service to work, such as your name and surname and email address.

Provision of Demo: When you request a demo, you provide us with your name and surname, email address and the name of the company you work for.

Customer Support: If you contact our customer service team, we may collect the information you give us during the interaction.

Information we receive from others
Other Partners: We may receive information about you, such as your contact details, from our partners who operate within the framework of marketing and real estate.

Information collected when you use our services

Device information: We collect information from and about the device(s) you use to access our services, including:

Usage Information: We collect information about your activity on our services, for instance how you use them (e.g., date and time you logged in, features you’ve been using, searches, referring webpage address).

Location (up to country level): We can identify the country you are located based on your IP address.

If the personal information we hold about you is incorrect, please let us know.

You may decide not to provide your personal information to us. However, in that case, please note that we may not be able to fully provide you with all our services.

4. What cookies and similar technologies does Showhere use?

Please see our Cookie Notice for more information on why we use them and how you can better control their use, through your browser settings and other tools.

5. Why does Showhere process my personal data for and what are the legal bases Showhere relies on?

We may process your personal data for the purposes below and based on the following legal bases:

Purpose
Service Relationship which includes providing our services, signing up for the service, providing customer support and communicating with you about our services and about your engagement with us, such as changes in our terms.

Legal Basis for processing
Necessary for the performance of our contract with you.

Purpose
Performance of our Business Operations which includes business as usual activities for the effective operation of our organisation, allowing us to work together and collaborate, providing our services and ensuring business continuity.

Legal Basis for processing
Necessary for the performance of our contract with you.

Purpose
Communicating with you at your request to provide you with information and a demo of our services in order to take steps prior to entering into a service engagement.

Legal Basis for processing
Necessary for taking steps prior to entering into a contract with you.

Purpose
Ensuring proper administration of our business which includes keeping appropriate records, resolving complaints and managing our business relationships and opportunities.

Legal Basis for processing Necessary for our legitimate interest pursued by us or our service providers acting on our behalf or by a third-party insofar as such interests do not pose a high risk to your rights and freedoms.

Our legitimate interest is ensuring the continuity of our service.

Purpose
Preventing, detecting and fighting fraud or other illegal or unauthorized activities which includes monitoring operations, user activity and networks for fraud prevention and crime detection purposes, including information from third parties who may monitor our website and systems and alert us about suspicious activities, auditing our systems and deploying security measures.

Legal Basis for processing
Necessary for our legitimate interest pursued by us or our service providers acting on our behalf or by a third-party insofar as such interests do not pose a high risk to your rights and freedoms.

Our legitimate interest is preserving the security of our service.

Purpose
Performing service enhancement activities using anonymous information, which includes conducting statistical analysis on online activity, usage, browser, device and other data.

Legal Basis for processing
Necessary for our legitimate interest pursued by us or our service providers acting on our behalf or by a third-party insofar as such interests do not pose a high risk to your rights and freedoms.

Our legitimate interest is making services and features more relevant and improving user experience.

Purpose
Sending marketing communications about our services and our organisation. Where you signed up for our newsletter or other content, we will send you relevant information based on your consent.

Legal Basis for processing
Where consent is not required, as you or the company you represent are an existing customer who purchased or negotiated to purchase a similar service in the past, we may send you marketing communications based on our legitimate interest pursued by us or our service providers acting on our behalf or by a third-party insofar as such interests do not pose a high risk to your rights and freedoms.

Our legitimate interest is promoting our business and to provide you with offers of relevant services.

We will include an unsubscribe link in all our email communications, which removes you from receiving further communications.

Purpose
To establish, exercise or defend legal claims in suspected or actual legal proceedings.

Legal Basis for processing
Necessary for compliance with applicable laws and regulations.

Purpose
To exercise or perform any right or obligation which is conferred or imposed by law on us.

Legal Basis for processing
Necessary for compliance with applicable laws and regulations.

Purpose
Where we are legally required, we may process your personal data in connection to specific legislation, statutory codes of practice and other legal or tax related obligations.

Legal Basis for processing
Necessary for compliance with applicable laws and regulations.

6. Who does Showhere share your information with and why?

We may share your personal data with:

With our service providers and partners
We use third parties to help us operate and improve our services and facilitate the fulfilment of essential service functions. These third parties assist us with various tasks, including personal information hosting and maintenance, with security tools and others.

In corporate transactions
We may transfer your personal information if we are involved, whether in whole or in part, in a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy or other change of ownership or control.

When required by law
We may disclose your personal information if reasonably necessary with regulators, law enforcement agencies or where mandatory under a court order: (i) to comply with a legal process, such as a court order, subpoena or search warrant, government / law enforcement investigation or other legal requirements; (ii) to assist in the prevention or detection of crime (subject in each case to applicable law); or (iii) to protect the safety of any person.

To enforce legal rights
We may also share information: (i) if disclosure would mitigate our liability in an actual or threatened lawsuit; (ii) as necessary to protect our legal rights and legal rights of our users, business partners or other interested parties; (iii) to enforce our agreements with you; and (iv) to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing.

With other entities within Showhere Group
When it is necessary for operational reasons such as the use of a group-wide logistics and IT infrastructure and for any administrative purposes to organise, develop and deliver our services, run our organisation and decide on future strategies.

7. How does Showhere send information outside of my country?

When we send your personal information outside of your country, we have in place adequate safeguards to do so. This includes EU standard contract clauses approved by the European Commission or other suitable safeguard to permit personal information transfers from the United Kingdom and the European Economic Area to other countries.

You may request further information on the measures used for the international transfers at support@showhere.co.

8. What are my privacy rights?

In certain circumstances, you may exercise the rights available to you under applicable data protection legislation as follows:

If you wish to access, correct, update or request deletion of your personal information.

You can object to processing of your personal information when such processing is based on legitimate interests, ask us to restrict processing of your personal information or request portability of your personal information.

If we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.

You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority. A list of European data protection authorities is available here.

You can exercise your rights at any time by contacting us using the contact details below in Section 12 “How can I contact Showhere?”.

We respond to all requests we receive from users in accordance with applicable data protection laws. We may ask you to provide proof of identity before we can answer the above requests. In some cases, we may reject requests for certain reasons (for example, if the request is unlawful or if it may infringe on trade secrets or intellectual property or the privacy of another user).

9. How does Showhere protect my personal information?

We have implemented, and will maintain current, reasonable physical, technical, and organizational security measures to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our services, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

10. How long does Showhere retain my personal information?

Your personal information will be stored in accordance with applicable laws and kept for as long as needed to carry out the purposes described in this Privacy Notice or as otherwise required by applicable law.

11. Can this Privacy Notice change?

This Privacy Notice may be amended from time to time. We will post any changes we may make on this page and, where appropriate, notify you via e-mail. When amendments are made, we will update the "Last updated" date at the bottom of this Privacy Notice.

12. How can I contact Showhere?

If you have questions regarding your privacy and rights, please let us know how we can help.

Email: support@showhere.co
Post mail: 3 Tyers Gate, London, England, SE1 3HX

Last updated: July 2020